Refund policy

Ounce Of Charm Policy – Please Read Carefully

Dear Customers

If you receive a damaged or defective product, kindly contact us within 3 days of receiving your order. We will arrange a replacement.
Important: A parcel opening video is mandatory for any claim. Without this video, we won’t be able to accept complaints.

Exchange and return are not available.

 After booking, no cancellation or changes are allowed as it affects our inventory process.

Thank you for understanding and supporting Team Ounce Of Charm